If it didn’t land well

If the box arrived damaged or the wrong deck showed up, the retail partner that took your order also puts it right. Open the order page in the account you bought from and use their help links; they see the order, the parcel and the payment, none of which ever pass through us.

Please do not post a deck to our address. It is a mailbox and a work table, and a parcel sent there cannot be matched to any order.

If the deck landed fine but a question misfired at your table, that one is ours. Tell us which card and what happened; question feedback is exactly the kind of mail we hope for, and more than one card has been rewritten because of it.